Wednesday, January 28, 2009

Google tries out offline Gmail feature

By Stephen Shankland
CNET.com

(CNET) -- Significantly increasing the utility and competitiveness of its Web-based e-mail service, Google is enabling an experimental ability to read, write, and search Gmail messages even while not connected to the network.

Google wants to allow users to access its Gmail service while not connected to the network.
Google wants to allow users to access its Gmail service while not connected to the network.

Google believes almost religiously in cloud computing, the idea that computer applications and data live on the Internet rather than on PCs. But there are times when the network is inaccessible, and generally Web-based applications like today's Gmail effectively seize up under those circumstances.

Offline sidesteps that problem, the classic example being a busy executive traveling on a plane. And offline Gmail access begins a new chapter for Google's ambition to appeal to business customers for services such as Google Apps, of which Gmail is a component.

"This is a feature we've heard loud and clear the enterprise wants," said Todd Jackson, Gmail's product manager.

Trying to sign up business customers generally means wooing them away from the dominant e-mail products, Microsoft's Exchange server software and Outlook PC software. Google and Microsoft began in separate spheres, but are ever-closer competitive rivals, each with a strong cash-generating business that can be used to subsidize forays into other markets.

There's more, too. Google Apps customers will get another major offline option "soon," too: Google Calendar access, though not initially the ability to create new entries. If the organization's administrator enables the "New Features" option, each person within that organization will get access to the calendar, Google said.

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